Complete Website UX & UI Refresh
Bermuda Commercial Bank (BCB) is a leading private and commercial banking institution serving Bermuda and international clients. As a modern financial services provider operating in a highly regulated environment, BCB required a digital experience that reflected its premium brand, strengthened customer engagement, and provided a seamless journey across devices.
Hut Eight partnered with BCB to deliver a complete UX and UI refresh of the bank’s website. The engagement focused on modernising the user experience, strengthening the visual identity, improving navigation, and creating a design system that would support future digital growth and development.
Key Capabilities Delivered
- UX discovery and user journey mapping
- Website information architecture review and optimisation
- Website information architecture review and optimisation
- Complete visual refresh across customer-facing experiences
- Responsive design for desktop, tablet, and mobile devices
- Accessibility-focused design principles
- Design system and reusable component library creation
- Wireframing, prototyping, and stakeholder validation
- User-focused navigation and content structure improvements
- Design assets and specifications prepared for development handover
Shaping and Building the Platform
Our Approach
Working closely with BCB stakeholders, we reviewed existing customer journeys, site structure, content presentation, and user needs to identify opportunities for improvement. Through discovery workshops, UX analysis, and iterative design, we developed a refreshed experience that better aligned with the bank’s brand and customer expectations.
The result was a modern, accessible, and user-focused design that simplifies access to key banking services while providing a consistent experience across desktop, tablet, and mobile devices.
Outcome
The refreshed UX and UI provide BCB with a modern digital experience that better reflects its position as a leading financial institution. The redesigned interface improves usability, strengthens brand consistency, and creates clearer pathways to banking products and services.
The project established a scalable design foundation that enables future digital development while ensuring customers benefit from a more intuitive and engaging online experience.
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Discover & Define
We establish user requirements, customer journeys, information architecture, and experience goals, creating a clear foundation for the redesign.
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UX & UI Design
Our team develops intuitive user experiences and modern interface designs that strengthen brand perception, improve navigation, and enhance customer engagement.
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Prototype & Deliver
We validate the proposed experience through stakeholder review and iterative refinement before providing comprehensive design documentation and assets for development.
Client
Feedback
Hut Eight delivered exactly what we were looking for. The refreshed website perfectly reflects our brand, provides a significantly improved user experience, and has received excellent feedback from both customers and stakeholders. The team was professional, collaborative, and a pleasure to work with throughout the project.
